Q: Where do I find size charts?
Each listing contains all of the sizing measurements that coordinates with the specific product you are viewing.
You can find that information here!
Q: Do I have to create an account to purchase?
No, you certainly do not have to create an account to purchase from our shop.
Q: Why should I register?
By registering at crownandhoney.com, there are a couple of great benefits! You will be able to log in to your account at any time to check the status of your order, save your billing and shipping information for future orders, and sign up for our e-newsletter!
Q: How do I use a discount code?
Simply add your discount code in the available box of your cart at checkout!
Q: Can I add a special note to my order?
Yes! There is an option at checkout in your cart where you can select Add Note to my Order and you can leave any special notes there!
Q: Where do I add personalization to my order?
Each listing that allows for personalization has a slot for you to enter your information at the bottom of the page.
Q: What is Honey Money?
Honey Money is a loyalty reward program that gives you money back to spend at crownandhoney.com the more you purchase from our shop! For every 200 points you earn, you get $20 to spend in our shop! Earn 1 point for every $1 spent! You can also earn 10 points for referring a friend that purchases from our shop and they get 10% off their purchase!
Q: How do I register for Honey Money?
Simply click on "Honey Money" and then sign up at "Create a store account". After doing so, you will be logged in and any points from purchases you make will automatically be added. You will be able to see how many points you have earned at any time and can redeem your $20 to spend in our shop once you have reached 200 points.
Q: Where does Crown & Honey ship from?
All of our items ship from our flagship store in Wilmington, NC.
Q: Where does Crown & Honey ship to?
We currently only ship inside the United States to all 50 states.
Q: How will my order ship?
All items currently ship through USPS. Larger packages typically ship Priority Mail and smaller items may ship First Class or Flat Rate.
Q: Can I change my shipping address after purchasing?
We do not like to alter shipping addresses after purchase, but will do so in extreme circumstances.
Q: Can I ship to another address different from billing address?
Of course! Let us know on your order if your purchase is a gift as well!
Q: When will my order ship?
Orders ship within 1-2 business days.
Q: How can I track my order?
A tracking code will be provided by e-mail and/or with your order # once it has been shipped from our location.
|LEVEL||ORDER AMOUNT||SHIPPING PRICE|
|1||$0.00 - $20.00||$4.00|
|2||$20.01 - $30.00||$8.00|
|3||$30.01 - $43.00||$9.00|
|4||$43.01 - $55.00||$10.00|
|5||$55.01 - $74.99||$13.00|
USPS Priority Mail 2-3 Days
USPS Priority Mail Flat Rate 2-3 Days
USPS First Class 3-5
* Shipping times may vary depending on holidays and unexpected weather delays.
Q: Can I cancel my order?
At this time, we do not accept order cancellations.
Q: What is your Return Policy?
You can find our Return Policy here! Please contact us if you have any questions.
Q: What if my package gets lost?
We will review any cases in which packages get lost through tracking and the Post Office. If a package does indeed get lost, please contact your local Post Office and retrieve the insurance.